Inmates phone services

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By Edward Woo


Pay-Tel is an organization that provides an inmate phone system service. The rates are better than the local company call rates as they offer discounts for a family connection prepaid account which makes it a good inmate phone system. This is located in the southeastern part of the United States. This service is now available in various parts of the US such as Virginia, South and North Carolina, Alabama, Florida, Georgia, and Tennessee. An online interface is provided on its website so that families and the friends of the inmate can make use of the services.

Other services provided by Pay-Tel include setting up of accounts, check out their balance, make any important payments and even ask for refunds or even block or unblock their Pay-Tel account. They have a very good customer service phone system which assists the families in case of any complications.

Inmates of confinement institutions can make use of this inmate phone system for various reasons. If the inmate has crossed his bill limit on collect calls provided by the local phone company he can turn to Pay-Tel. Many local telephone organizations do not provide collect call facilities for inmates and his number may have even been blocked by them. In this case, too, Pay-Tel can be a solution. Every collect call is provided with a discount and the prisoners can easily manage their account and budget it by this inmate phone system.

When an inmate makes a call to the party, only if the call is accepted and verified it is billed. Whenever the inmate makes a call, all details of the name and the institutes are announced to the receiver and he has to accept the call at which point the billing begins. For collects calls the inmate can also know the amount of the charge each time he calls.

Families can also avail of a Family Connection Plan which provides discount and is much lower than the local company call rates. This option is very much preferred by many as it is a good inmate phone system service. Different prepaid plans have different kinds of discounts. Direct Bill Account is also available and in this option the family can have a credit card and if the credit is accepted by the Beacon Credit Score then he can call up on credit as long the limit is reached. Payment can be made by various options such as check, money order, Visa Card, MasterCard or Debit cards but the least amount has to be $25.




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