Normally, people working in their offices don't really care about how they receive and make their phone calls. What matters is that they can use their phones and make their calls when they want to and when they need to. However, for people who are running the organization, they will naturally be on the lookout for new technology to improve their business. They need to find something compatible with their systems without having to spend so much on putting these things together. Hence, the birth of Hosted PBX.
The concept of PBX is nothing new to users of phone systems that are usually in use throughout corporations with many offices to connect. PBX stands for Public Branch Exchange, a telephony system that accepts calls from the main public telephone network and disseminates the calls to their respective extensions, however many they are throughout an organization. The traditional PBX had its hardware located somewhere in the premises of the organization.
The trend of the future is a branching off from the traditional PBX. The concept of the PBX is still the same - the routing of calls for an organization through their extensions, but this time, the company itself doesn't need to invest in the hardware for the PBX. They can search for a hosted PBX provider, whose main service is to "Host" the PBX, very much like the concept of an Internet Service Provider putting up your website. If your office receives a call, it doesn't go directly to your office. It goes instead to the receiving end of the Hosting Provider who has the machinery and the equipment at their location. They in turn, through their hardware, will relay the calls to your office through an internet connection.
The potential for Hosted PBX has great benefits for businesses that are in the process of upgrading their telephony system. It also is a great option for small to medium-sized businesses that don't have the capacity for a full-blown traditional PBX. The installation costs alone for traditional PBX can be staggering which can be a huge deterrent for some companies. What's more, since you don't' own the equipment, you don't have to worry about the hardware getting obsolete and you never have to worry about upgrading in the future. Also part of the Hosted PBX Service, it is also capable of servicing calls that are not immediately picked up. The system can handle voicemails, faxes, automated greetings, call records and routing of calls to the first available person in the department.
Normally, people working in their offices don't really care about how they receive and make their phone calls. What matters is that they can use their phones and make their calls when they want to and when they need to. However, for people who are running the organization, they will naturally be on the lookout for new technology to improve their business. They need to find something compatible with their systems without having to spend so much on putting these things together. Hence, the birth of Hosted PBX.
The concept of PBX is nothing new to users of phone systems that are usually in use throughout corporations with many offices to connect. PBX stands for Public Branch Exchange, a telephony system that accepts calls from the main public telephone network and disseminates the calls to their respective extensions, however many they are throughout an organization. The traditional PBX had its hardware located somewhere in the premises of the organization.
The trend of the future is a branching off from the traditional PBX. The concept of the PBX is still the same - the routing of calls for an organization through their extensions, but this time, the company itself doesn't need to invest in the hardware for the PBX. They can search for a hosted PBX provider, whose main service is to "Host" the PBX, very much like the concept of an Internet Service Provider putting up your website. If your office receives a call, it doesn't go directly to your office. It goes instead to the receiving end of the Hosting Provider who has the machinery and the equipment at their location. They in turn, through their hardware, will relay the calls to your office through an internet connection.
The potential for Hosted PBX has great benefits for businesses that are in the process of upgrading their telephony system. It also is a great option for small to medium-sized businesses that don't have the capacity for a full-blown traditional PBX. The installation costs alone for traditional PBX can be staggering which can be a huge deterrent for some companies. What's more, since you don't' own the equipment, you don't have to worry about the hardware getting obsolete and you never have to worry about upgrading in the future. Also part of the Hosted PBX Service, it is also capable of servicing calls that are not immediately picked up. The system can handle voicemails, faxes, automated greetings, call records and routing of calls to the first available person in the department.
The concept of PBX is nothing new to users of phone systems that are usually in use throughout corporations with many offices to connect. PBX stands for Public Branch Exchange, a telephony system that accepts calls from the main public telephone network and disseminates the calls to their respective extensions, however many they are throughout an organization. The traditional PBX had its hardware located somewhere in the premises of the organization.
The trend of the future is a branching off from the traditional PBX. The concept of the PBX is still the same - the routing of calls for an organization through their extensions, but this time, the company itself doesn't need to invest in the hardware for the PBX. They can search for a hosted PBX provider, whose main service is to "Host" the PBX, very much like the concept of an Internet Service Provider putting up your website. If your office receives a call, it doesn't go directly to your office. It goes instead to the receiving end of the Hosting Provider who has the machinery and the equipment at their location. They in turn, through their hardware, will relay the calls to your office through an internet connection.
The potential for Hosted PBX has great benefits for businesses that are in the process of upgrading their telephony system. It also is a great option for small to medium-sized businesses that don't have the capacity for a full-blown traditional PBX. The installation costs alone for traditional PBX can be staggering which can be a huge deterrent for some companies. What's more, since you don't' own the equipment, you don't have to worry about the hardware getting obsolete and you never have to worry about upgrading in the future. Also part of the Hosted PBX Service, it is also capable of servicing calls that are not immediately picked up. The system can handle voicemails, faxes, automated greetings, call records and routing of calls to the first available person in the department.
Normally, people working in their offices don't really care about how they receive and make their phone calls. What matters is that they can use their phones and make their calls when they want to and when they need to. However, for people who are running the organization, they will naturally be on the lookout for new technology to improve their business. They need to find something compatible with their systems without having to spend so much on putting these things together. Hence, the birth of Hosted PBX.
The concept of PBX is nothing new to users of phone systems that are usually in use throughout corporations with many offices to connect. PBX stands for Public Branch Exchange, a telephony system that accepts calls from the main public telephone network and disseminates the calls to their respective extensions, however many they are throughout an organization. The traditional PBX had its hardware located somewhere in the premises of the organization.
The trend of the future is a branching off from the traditional PBX. The concept of the PBX is still the same - the routing of calls for an organization through their extensions, but this time, the company itself doesn't need to invest in the hardware for the PBX. They can search for a hosted PBX provider, whose main service is to "Host" the PBX, very much like the concept of an Internet Service Provider putting up your website. If your office receives a call, it doesn't go directly to your office. It goes instead to the receiving end of the Hosting Provider who has the machinery and the equipment at their location. They in turn, through their hardware, will relay the calls to your office through an internet connection.
The potential for Hosted PBX has great benefits for businesses that are in the process of upgrading their telephony system. It also is a great option for small to medium-sized businesses that don't have the capacity for a full-blown traditional PBX. The installation costs alone for traditional PBX can be staggering which can be a huge deterrent for some companies. What's more, since you don't' own the equipment, you don't have to worry about the hardware getting obsolete and you never have to worry about upgrading in the future. Also part of the Hosted PBX Service, it is also capable of servicing calls that are not immediately picked up. The system can handle voicemails, faxes, automated greetings, call records and routing of calls to the first available person in the department.
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